Who We Are
Types of Data we Collect
WOW Film Festival may collect the following information about you:
- your name, age and gender;
- your contact details: post code, telephone numbers (including mobile numbers) and e-mail address;
- purchases and orders made by you;
- your on-line browsing activities on WOW Film Festival’s website;
- your communication and marketing preferences;
- your interests, preferences, feedback and survey responses;
- your location;
- your correspondence and communications with WOW Film Festival; and
- other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page).
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you subscribe to our mailing list via our website, send an email to our team, or add your name to our mailing list at one of our events. Other personal data is collected indirectly, for example your browsing. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.
When someone visits www.wowfilmfestival.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
A cookie typically contains:
The name of the server the cookie was sent from
The lifetime of the cookie
A unique identifier (usually a number)
As part of the registration process for our e-newsletter, we collect personal information that we use to tell you about our events and opportunities. We don't rent or trade email lists with other organisations and businesses. Sometimes we mention our partners’ events and news in our newletter, but only those that we think are relevant to WOW Film Festival’s audiences.
When you purchase a ticket (or tickets) through our partner venues’ box office or online, your name, address data, email and contact number will be stored in their box office systems, which may vary by venue. Partner venues may share anonymised and aggregated data with us so that we can monitor the effectiveness of our audience development initiatives and plan better for future marketing and programming activity. Partner venues will not share your personal data with us without your prior and express consent. You may, of course, purchase a ticket (or tickets) in person without supplying the aforementioned personal data. Please be assured that where your data is shared by partner venues with us, we do not share your personal details with any other company without your consent.
We will update this policy with links to the privacy policies of any other online ticketing services that we use for bookings in the future.
When we might Share Data
We may share anonymised and aggregate personal information with other organisations, particularly the National Lottery, The Arts Council of Wales, Ffilm Cymru Wales and the Film Hub for Wales, who use this to analyse our audience development programmes, ticket sales and self-generated funding to understand the impact of the public investment made in WOW Wales One World Film Festival.
The majority of our events are presented in partnership with other companies and venues. Where that is the case we share aggregated and anonymised data in order to better understand our audiences, how we can best develop them and plan future marketing activity.
Access to your personal information
Changes to this Privacy Notice